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Wellpepper to attend The Beryl Institute Patient Experience Conference in Dallas!

I will be traveling to the great state of Texas for my first Beryl Institute Patient Experience Conference next week. The Beryl Institute is a global community of practice dedicated to improving the patient experience through collaboration and shared knowledge. They define patient experience as the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.

As a first time attendee, I am thrilled to be part of this community that is inspired to improve the patient experience. It will be a great 3 days of networking, education and sharing of ideas on how we, as a healthcare community, can make a difference in patient care.This shift to patient centered care has been coming for quite some time. Now that value-base reimbursement is starting to take shape, this conference could not be timelier. Since I will be an attendee and not an exhibitor (yea!), I will be able to get in the trenches with leaders of patient experience, quality and transformation from major health systems from across the country.

There are so many sessions that touch upon all aspects of patient experience and engagement, it’s a bit overwhelming. But, here are the sessions that peaked my interest.  Hope to see you there!

April 13, 2016
Opening Keynote: Dr. Ronan Tynan – Recording artist, physician and champion disabled athlete

Breakout Sessions I
Patent is Not a Consumer – Here’s Why
Leveraging Physician Engagement in Patient Experience Improvement Efforts
Evolving to a Patient-Centered Team-Based Culture – Engaging the Healthcare Team

April 14, 2016
Keynote Day: Cynthia Mercer – Senior Vice President & Chief Administrative Officer – Mercy Health

Breakout Sessions II
Removing Complexity from the Post-Acute Patient Experience
The Role of the Built Environment in Improving Patient Experiences and Outcomes

Lunch & Learn
“I’m There to Efficiently Help People”: How Our Busiest Clinicians Balance Productivity and Patient Experience
The Role of the Built Environment in Improving Patient Experiences and Outcomes 

April 15, 2016
Keynote: Montel Williams – Talk Show Host and MS Awareness Champion

Breakout Sessions III
Digital Engagement of Discharged ED Patients is a Must
The Impact of Cultural Diversity on Patient Experience

Breakout Sessions IV
Enhancing Patient Experience and Engagement Through Technological Innovation
The Patient Financial Experience: A Link to Satisfaction, Payment and More.
Closing Keynote: Kelly Corrigan – Author, Philanthropist and Breast Cancer Survivor

Conference program full packet can be found here

If you will be at the conference too, please contact Robin to schedule a meeting.

Posted in: Adherence, Healthcare transformation, patient engagement, Patient Satisfaction, Telemedicine

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