At Wellpepper we’re focused on motivating behavior change and encouraging people to do their exercises and get better. We’ve learned that we are also asking you, the professionals to change your behavior. While we’ve developed Wellpepper to be extremely easy to learn and use, integrating any new technology into your practice requires some change.
A few things to think about as you are adopting Wellpepper:
- Some clients may be better candidates than others for using Wellpepper. You might want to find out in advance who has an iPhone, iPad, or iPod touch and make sure they bring it to their first session. You could do this when confirming appointments.
- Try it out first and practice recording videos and assigning exercises. Also check out what the client will see so you can answer any questions they may have. It’s easy to use, but you want to be a pro when you’re using it in practice.
- Get help. We know you don’t have a lot of time with your clients. We recommend you set up their program before they even install. When you invite a client to use Wellpepper, their exercises will be waiting for them when they download the app and login. Maybe have your receptionist help the client download and login to Wellpepper before they leave your clinic. It will give them a chance to build a greater connection with the client and offer an increased level of service.
- Determine your “SLA”. An SLA is a service level agreement: what is your commitment to your clients for their Wellpepper results? Will you look at them daily? Weekly? At the beginning of their next session? It’s your business, and it’s up to you but you need to set expectations with your clients.
- Integrate Wellpepper into your sessions. At the point when you are getting clients to practice their exercises, just start recording them. Avoid the temptation to reach for pen and paper and your clients will thank you.
- Create special programs or offerings that incorporate using Wellpepper, for example, get ready for tennis or golf season. Wellpepper can be used as part of the program as a lightweight communication tool for patients, to show them the exercises, and to hold clients accountable to reaching their goals.
- Remember your iPad. This may seem obvious, but at the start it sometimes takes time to get used to remembering a new tool. Remember when you got your first cell phone? Did you always have it with you like you do now?
Our blog posts on choosing the right clients to use Wellpepper and best practices for recording video can also help you get started. We promise though, that once you make the change it will be as easy as drawing stick figures.
We design Wellpepper by testing and getting feedback from our users. Our development process enables us to continually improve and innovate. If there’s anything you’d like to see us add to make Wellpepper even easier for you to adopt, we’d love to hear about it.