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Seattle Business Magazine’s 2017 Leaders in Health Care Awards

Among many individuals and organizations leading the charge in Washington’s world-class health care industry, we are elated to be listed as a finalist in Seattle Business magazine’s 2017 Leaders in Health Care Awards. It is truly a privilege to be nominated as well as to serve as a member of Seattle’s innovative community.

We are very excited for Seattle Business’ gala awards ceremony on March 2nd.

Posted in: Seattle

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Wellpepper Top Healthcare Blog Posts of 2016

We had a terrific year at Wellpepper and are anticipating great things in 2017. We’re looking forward to further improvement in the efficacy and effectiveness of mobile health and telehealth as well as advancement of new business models, value-based care, and interoperability between EMRs.

As we move forward, we’d like to take a moment to reflect and recap some of our most popular blog posts of 2016. In order of popularity they are:

Wellpepper Healthcare Christmas Wish List

Given the rush of the holiday season, it was a pleasant surprise to have gotten so many viewers (other than Santa) looking over our healthcare wish list, making it our most popular post of the year.

Not Patient Engagement with Jan Oldenburg

Unsurprisingly, our second most popular blog post happens to discuss a variety of topics ranging from shifting the healthcare mindset to utilizing digital tools to assist physicians, with nationally recognized consumer health information strategy leader Jan Oldenburg in this lively podcast that has listeners eagerly tuning in.

What’s True Now

With the uneasy condition of health systems and polices following the recent changes in leadership after the election, we are glad to see many turning to our blog post for some clarity. Will these factors remain true for the following years to come? We certainly hope so.

Better Living Through Big Data

We love sharing with our readers what we’ve gathered from panels and talks. This summary of our CEO discussing the benefits of collecting big data with the Seattle Health Innovator’s panel made this blog post our fourth most popular.

What Keeps Healthcare CEOs Up at Night

Last but not least, this recap of MATTER’s study about Accenture made our Top 5 by addressing the important values and actions that need to be implemented by healthcare CEOs in order to take a more patient-centered approach.

This next year, we are looking forward to sharing our new discoveries as we continue to tackle the challenges in healthcare and find more ways to improve mobile health and patient-centered technology.

Posted in: Healthcare motivation, Healthcare transformation

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Justin Sledge Transforms Senior Care at Aegis Living

When it comes to delivering quality care, Chef Justin Sledge rebels against the idea of senior homes being “retirement homes” by providing great nutrition and interactive design.

Justin aims to combine compassion and creativity to provide the best care for senior residents at Aegis Living. The chef has tremendous influence in the senior home’s decision-making process in nutrition and design due to his wide range of experience and passion to help senior residents. While it is often believed for senior care homes to be quiet and slow, Aegis Living – under Justin’s guidance – blossomed into lively space for the community.

“I believe the best treatment and care is through spending time with loved ones,” says Justin, chef of Aegis Living for five years. “We want to make this a place where everyone wants to visit.”

1028161200bAegis Living has several locations throughout the west coast – each with a different decorative theme, but same core values.  Justin is currently at the helm of the Victorian themed Aegis Living’s kitchen. Every detail that goes into the many floors such intricate dining room, archaic-style movie theater, and hand-painted pizza kitchen spoke volumes about the staff’s care and compassion towards the residents.

The chef of twenty-three years has made the decision to switch from restaurants to senior care and has been there ever since. Justin was also known for baking treats for Seattle’s charitable Queen Bee Café where profits are donated to the city’s selected charities.

I had the privilege to be Justin’s guest as he gave me a tour of what appeared to be a magnificent manor located in Seattle’s Queen Anne area. The windows are wide with a perfect view of the soccer field next door where children often come to play – and visit Aegis Living for tours and activities with the senior residents. A lavish private dining room seats sixteen guests and serves lobster for family holiday dinners. One floor hosts a game room with a handmade painted golf course for residents to play with visiting grandchildren. It seems the entire home was brimming with delightful activities for the senior residents and their guests to enjoy.1028161225b

At the large kitchen, the chef presented the menu of the day – Alaskan salmon, classic Caesar salad, and grilled beef tenderloin – all made with fresh local ingredients. Justin oversees the menus throughout all the Aegis Living homes.

Justin lead me through the Memory Care floor with a multitude of family paintings such as a grandfather laughing with his grandson on a fishing trip and an elderly couple smiling and walking together. He explained that photos like these help trigger good memories for seniors and improves their mood. All the décor and structure are carefully chosen to elicit positive emotions and memories in senior residents. There were also multiple studios for crafts and leatherwork, lavish salons and a beautiful pool. There were even rooms decked out to look like a jungle with screens that play hiking and wildlife documentaries for seniors to calm themselves from anxiety.

The tremendous amount of compassion in each care is what makes Aegis Living stand out most. There is a large social aspect that heavily influenced the design of Aegis Living homes and encourages frequent interactions with friends and family.

Lastly, I was able ask Justin a few questions about his work with Aegis.

 

Q: Why all the focus on design and aesthetics?

JS: Art helps to bring out positive emotions in our residents. It is not a place to put away some of the most important people in our lives who have helped shaped our future. We want to make it as nice an experience as we can for the residents.

 

Q: Why did you decide to choose Aegis Living over your previous career as a restaurant chef?

JS: This was the best decision of my life. I was a chef for twenty-three years and it was like Hell’s Kitchen. The job was demanding and the hours even more so – I hardly had time to see my kids. There would be countless weekends where I had to skip out on ballet recitals and family picnics because of work. This is much more fulfilling and I’ve never been happier. Here, I get the best of both worlds where I have more time to see my kids and I still get to do what I love – being a chef.

 

Q: How do you deal with competitors?

JS: We hope to inspire competitors to do what we do. We hope they try to recreate the same level of care towards their senior residents as well. This might mean switching to more local fresh ingredients or quality of life programs and activities.

 

Q: What are the next steps for you and for Aegis Living?

JS: We are expanding and building six more senior care homes throughout the west coast these next few years. I will be there to help train new staff and help plan everything from what the place should look like to what’s on today’s menu for our senior residents.

Posted in: Aging, patient engagement, Patient Satisfaction, Seattle

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MHealth and Big Data Are Catalysts for Personalized Patient Care

Although there are many complexities wrapped around our healthcare system, Stanford University’s 2016 Medicine X Conference starts finding solutions to improving patient care by focusing on increasing patient engagement and transforming how patients are treated in the system.

Wellpepper CTO Mike Van Snellenberg, who spoke at MedX in September with digital health entrepreneur and physician Dr. Ravi Komatireddy, addressed several important aspects of big data collection.

“Collecting big data is like planting trees. You need to plant the seed of the process or tooling,” says Van Snelleberg. “Over time, this matures and produces data.”

Mr. Van Snellenberg, who has collected and analyzed patient data at Wellpepper, discovered several key aspects of data collection that could improve care continuity for both patient and providers. He shared this to his MedX audience.

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“Wellpepper has already uncovered new understandings about which patients are most adherent as well as indicators of readmissions,” says Van Snellenberg. “That’s very valuable information.”

“We’ve discovered that, as you collect patient-generated data, these types of insights as well indications about the effectiveness of certain clinical protocols will be available to you. This will help allow for providers to encourage positive patient behavior,” he stated.

Mr. Van Snellenberg spoke further at an interview in October about collecting and using patient-generated data.

 

Question: What groups can benefit off the collecting of big data?

Snellenberg: Collecting patient-generated data can ultimately produce better outcomes and patient care for hospital and clinics as well as the patients themselves. The more in quantity and detail, the better it is to help produce good results. Data collection has tremendous value that can allow hospitals and clinics to learn more about their patients in between hospital visits, thereby filling in missing gaps in patient information. We also realized that collecting big data can potentially prevent complications or readmissions by identifying warning flags before the patient needs to return to the clinic.

And as mentioned, analyzing big data has provided us insights about which patients are most adherent. For example, we have found that patients with 5-7 tasks are adherent while patients with 8-10 tasks are not.

 

Q: What are some things you have discovered using patient-generated data?

MS: We were able to make observations on the patterns. We also discovered a strong linear correlation between the level of pain and difficulty of patients.

Traditionally, patient data remained in the hospital. This often left big gaps in knowledge about the patient in between hospital visits. By collecting and data in between visits to the hospital, you can discover important correlations that would not have been discoverable without data.

 

Q: What are some possible methods to collect patient data?

MS: Dr. Ravi Komatireddy, who worked in digital health, suggested several programs such as Storyvine and AugMedix.

Usually, data is collected by patients recording symptoms and experiences on a daily basis in a consistent manner and then managed afterwards. For example, patients themselves tend to keep track of their progress in diaries or using the FitBit to record the number of steps and heart rate.

 

Q: What are some of the most unique aspects about this year’s MedX?

MS: One unique aspect about the MedX Conference is that it provided more opportunities for diverse voices to be heard in addition to health professionals – including a mix of health patients, providers, and educators.

The mindset was also encouraged to change. Some of the convention’s most progressive talks on stage happened when phrases such as “How might we…” and “Everybody included” are brought up in the discussion.

The term “Everyone included” came up most often, pushing for more perspectives outside of JUST the physicians. MedX’s solution-oriented focus proves to be heading down a successful route to improving patient care in the healthcare system as well as acting as the initiative to open doors for new voices to be heard.

Posted in: Clinical Research, Healthcare motivation, Healthcare Research, Healthcare Technology, Outcomes, patient engagement, Research, Seattle

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