It’s hard to make predictions in healthcare. Things do not move quickly, and for good reason: lives are at stake. Each year, it seems like someone asks “will this be the year of <blockchain, AI, digital health, telehealth>.” Poor telehealth, it’s been waiting for its year for over 20 years. Instead of predictions, we like to look back on the previous year, and consider what that means for the next year. Here are our most popular blog posts of 2019, with some thoughts on what that means for the year ahead.
Outcomes and ROI
Our most popular posts fall loosely into three categories: machine-learning (or AI if you prefer the buzzword), partnership, and outcomes and ROI. Machine-learning definitely had a moment in 2019. Evidence, outcomes, and data are always popular. The tension between analysis and algorithms created from patient-generated data or “real-world evidence” (RWE) will continue in 2020. Interestingly, ONC recently called for feedback on using RWE in patient care. We believe in both. Analysis on quality real-world data, will help find correlations and breakthroughs that might take decades using randomized control trials, but there is a place for both structured hypothesis generation and testing as well as asking questions of the data in healthcare. The popularity of our posts on best practices for drawing valid conclusions from real-world data (machine-learning posts), and the announcements of the positive outcomes from control trials being published in peer-reviewed journals shows that. In 2020, we expect to see a greater emphasis on return on investment, which is possibly better calculated from real-world evidence.
We announced two partnerships in 2019 that are aimed at helping health systems to deliver great digital experiences across the care continuum. Evideon delivers in-patient interaction and education and pairs seamlessly with Wellpepper’s outpatient interactive care plans. Ensocare offers care coordination software, and their Transitions product helps with discharge location—just make sure patients also have their Wellpepper interactive care plan to help regardless of whether they are discharging to home or skilled nursing.
Wellpepper Director of Customer Success, Luke Feaster always does a great job of sorting through the hundreds of sessions at HIMSS to find the best ones. HIMSS is about content and learning but also so much about partnership. While we wait for the final session list, and Luke’s recommendations, if you want to partner or meet at HIMSS, get in touch. We’re looking forward to a great 2020, and we need all of you for that!
Happy New Year!