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Archive for June, 2019

Summer Reading: “Get Well Soon: History’s Worst Plagues and the Heroes Who Fought Them”

Summer Reading: Get Well Soon: History’s Worst Plagues and the Heroes Who Fought Them, by Jennifer Wright

At Wellpepper, we’re huge proponents of evidence, and have worked for years with researchers from Boston University and Harvard University to prove that the things that seem like common sense, like providing help outside the clinic in a digital format, will truly improve patient outcomes. Given today’s focus on evidence-based medicine, and even the sometimes dismissal of common sense if there’s no randomized control trial (even chicken soup is subject to peer review), it’s amazing to remember that we once knew so little about what makes us sick, or the difference between correlation and causation.

If you don’t think you’re interested in plagues, think again. This book is a rollicking journey through a history of plagues that is both funny, sarcastic, and tragic. It reminds us that things that seem obvious today might not have been in the past, and that we’re never that far from mass hysteria when we don’t understand the root cause of a new healthcare epidemic.

While there is a chapter dedicated to each historical epidemic, Wright does not talk about the AIDs epidemic of the 1980s. She believes that history needs to be shared by the ones who were there, while her job is to amplify the voices of history so that we stop making the same mistakes. By uncovering how society, medical professionals, or government either did or didn’t cope with a particular epidemic, Wright offers valuable lessons for today.

For example, when exploring leprosy (which by the way, was a required medical test to get a Russian visa when I moved there in 2008 with Microsoft: spoiler alert, I don’t have it), Wright says:

“Diseases don’t ruin lives just because they rot off noses. They destroy people if the rest of society isolates them and treats them as undeserving of help and respect.”

When people blame others for their diseases, or treat them differently, we are not acting better than our ancestors.

Wright also puts into perspective why all types of people fall for information that now may seem ridiculous, with this analogy:

“If you were a peasant and someone said, “If you live in a sewer, the bubonic plague won’t kill you,” your reaction likely wouldn’t be, “I am curious to hear the science behind that.” Your response would be, “Point me to the nearest sewer.”

It’s up to medical professionals to understand why someone believes what they believe, and then try to provide alternate evidence, rather than dismiss it out of hand. It doesn’t mean that you can’t debunk the value of living in a sewer, but do it by understanding where the information came from in the first place. (And also don’t forget that the fake healthcare information is much easier to access than medical journals locked behind firewalls.

Stories of the Spanish flu, and government-sanctioned and media campaign to downplay (aka ignore or bury) the seriousness of the illness so as to not divert energy and enthusiasm for the war effort, versus the example of Marcus Aurelius during the Antonine Plague taking care of business by offering government burials and time off to go to funerals, which both kept bodies from piling up and acknowledged there was a serious problem.

Wright admonishes us to choose leaders well.

“When we are electing government officials, it is not stupid to ask yourself, “If a plague broke out, do I think this person could navigate the country through those times, on a spiritual level, but also on a pragmatic one? Would they be able to calmly solve one problem, and then another one, and then the next one? Or would bodies pile up in the streets?”

As we start to repeat the mistakes of the past (measles anyone?)Wright makes sure to remind us that with our natural human instinct to lean away from bad news, we often forget how bad things were. Measles, anyone?

“Polio was effectively eliminated throughout the world. And then people just … kind of forgot all about polio. This seems to be the human response to any disease. People forget diseases ever existed the minute they are no longer being affected by them. Maybe that’s understandable. Maybe if we all thought about all the potential diseases the world is teeming with, and the extent to which we are, every day, dancing on the edge of a volcano, the world would seem too terrifying to walk around in at all. Or we’d just vaccinate our kids.”

If you’re interested in medical history, policy, or historical epidemiology this makes a light summer read. I’m not kidding. Also, the chapter on Spanish flu should be made into a dystopian/future past film. It’s got everything: media and government cover up, bodies in the street, a mystery, and a hero fighting against the status quo.

Posted in: Behavior Change, Clinical Research, Healthcare motivation, Healthcare transformation, population health, Rare disease

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Partnership Announcement: eVideon and Wellpepper

eVideon and Wellpepper Announce Partnership to Deliver Comprehensive Patient Experience Across Care Settings

 

eVideon, a leader in hospital patient experience, and Wellpepper, a leader in interactive patient care plans, today announced a partnership to deliver comprehensive patient experiences across inpatient and outpatient settings. Both companies work with health systems to deliver a better patient experience. The partnership enables health systems to deploy integrated solutions from best-of-breed vendors. eVideon and Wellpepper are integrating their solutions so providers can deliver a consistent experience across care settings from hospital to home.

 

“Increasingly, health systems are looking for patient experiences that span inpatient and outpatient settings,” said Wellpepper CEO Anne Weiler. “The patient journey begins before a patient enters the hospital and continues long after discharge. This partnership enables an engaging and usable experience for patients across their entire journey of care.”

Wellpepper’s clinically validated digital treatment plans guide users through all the activities they need to do outside the clinic to manage an episode of care: from preparing for a clinic or hospital visit, to managing a chronic condition or recovering after hospital discharge, via patients’ preferred mobile, web, or voice devices. eVideon enhances the inpatient experience, providing personalized interactive bedside capabilities that empower patients to control their environment, learn about their conditions, access hospital services, order meals or watch movies on demand. Both companies are passionate about improving the patient experience while providing data and analytics to streamline clinician workflows and improve outcomes.

“eVideon and Wellpepper share a passion for bringing long overdue self-service to healthcare through personalized, engaging systems,” said Jeff Fallon, CEO of eVideon. “Interoperability is vital, and the value of better outcomes and streamlined workflows is undeniable – not just for patients, but for clinicians and staff too. We’re excited about the new possibilities this comprehensive solution will bring across care environments for our customers.”

The partnership enables health systems to own the end-to-end patient care pathway. Health systems can deploy eVideon’s and Wellpepper’s solutions simultaneously or sequentially. Solution architects from eVideon and Wellpepper are available to consult with healthcare technology and patient experience groups to determine the best approach for rolling out a comprehensive solution.

About eVideon

eVideon digitizes hospitals with a suite of bedside engagement systems, hospital TV, digital signage, and other interactive displays. Patients enjoy the convenience of self-service at the bedside with access to meal ordering, entertainment, education, hospital services and more, while staff enjoy streamlined, paperless workflows. Interactive surveys and patient feedback help patients communicate immediate needs, and help hospitals respond to those needs quickly. The platform leverages integrations with EHRs, building management systems, food service systems, real-time location systems and more. Data analytics provide valuable insights into patient behaviors and pain points, letting hospitals improve service and outcomes. Learn more at www.evideon.com.

About Wellpepper

Wellpepper is a healthcare technology company with an award-winning and clinically validated patient engagement platform used by major health systems to improve outcomes and lower costs of care. Wellpepper treatment plans can be customized for each health system’s own protocols and best practices and personalized for each patient. Wellpepper’s patented adaptive notification system helps drive over 70 percent patient engagement with treatment plans. Wellpepper was founded in 2012 to help healthcare organizations lower costs, improve outcomes and improve patient satisfaction. The company is headquartered in Seattle, Washington. Visit www.wellpepper.comfor more information.

Full press-release available at PRWeb.

Contact:

eVideon
info@evideon.com
616-588-8109

Wellpepper
Jennifer Allen Newton
Bluehouse Consulting Group, Inc.
jennifer@bluehousecg.com
503-805-7540

Posted in: Healthcare Technology, Patient Satisfaction, Press Release

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